The most important thing to know is that you should only be entering SmarterProctoring through your course in your learning management system. From your course, locate the SmarterProctoring tool (you may need to ask your instructor or another school administrator how to find it). Your account in SmarterProctoring uses the authentication of your course in order to give you access to your exam dashboard. Please do not attempt to enter or register at www.smarterproctoring.com because you will not be able to your course information from there. If you have entered into SmarterProctoring through your course and are still having difficulty, please let us know.
Please review the following links:
For ProctorU - https://smarterproctoring.zendesk.com/hc/en-us/articles/360021230192-Scheduling-an-Online-Proctoring-Session-ProctorU
For Examity - https://smarterproctoring.zendesk.com/hc/en-us/articles/360021230232-Scheduling-an-Online-Proctoring-Session-Examity
For face-to-face - https://smarterproctoring.zendesk.com/hc/en-us/articles/360021229112-Scheduling-a-Face-to-Face-Proctor