Issue
You wish to grant a student an additional attempt within an exam that is currently open.
*NOTE* If the window for the exam has closed, you will also need to grant an accommodation that extends the exam window for the student. The window for the exam will need to be re-opened in addition to giving the student an additional attempt. Directions for this can be found here.
Solution
Steps to follow
- Click on the SmarterProctoring link within the course where your student is located to get to the SmarterProctoring Dashboard.
- Once inside your Dashboard, navigate to the exam in which the student needs another attempt and click on the view exam button.
- Navigate to the student you wish to provide an additional attempt and click on the action menu to the right side of their name. Click on the option labeled, add attempt.