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Instructor Best Practices for Review+ Proctored Exams with ProctorU

  • Updated

ProctorU Review+ Proctoring is one of the companies that SmarterProctoring Partners with to provide flexible proctoring solutions.

Creating a Review+ proctored exam is started by logging into your SmarterProctoring dashboard and creating a new exam.  Information on this process can be found here:

Setting up an online exam

*Important note*

The exam close date and time that you see on the instructors dashboard is the date and time in which the exam access ends for the student even if they did not answer all of the questions.

Support

If you have any trouble or questions while using SmarterProctoring, the SmarterProctoring support desk is available 24/7 to assist you. 

Quick start guide

Faculty/Instructors

Within the first few days of each course start date It is critical that you : 

  • Login to SmarterProctoring for each course that you are instructing.
  • Report any issues that you experience to our SmarterProctoring Support team so they have the opportunity to resolve the issue well in advance of your exams. 

Additional Info. for Faculty/Instructors:

  • You may use the support_button.png button located at the bottom of the SmarterProctoring instructor dashboard to connect our support team by chat or email. 
  • Make sure you have the correct URL to the exam in the URL field in SmarterProctoring.
  • The password to the exam in your LMS MUST match the password input to SmarterProctoring exactly.
  • Do your best not to edit exam details within 24 hours of the testing window.

  Students

Within the first few days of each course start date It is critical that you : 

  • Login to SmarterProctoring for each course that you are taking.
  • Report any issues that you experience to our SmarterProctoring Support team so they have the opportunity to resolve the issue well in advance of your exams. 

Additional Info. for Students:

  • We strongly recommend that you test your computer well in advance of taking your ProctorU exam to make sure that your system meets their minimum requirements: https://test-it-out.proctoru.com/
  • If you have any trouble or questions while in the SmarterProctoring System or while trying to access your exam; the SmarterProctoring support desk is available 24/7 to assist you via chat or email. You may use the 1.png button located at the bottom of the SmarterProctoring section of your student dashboard to connect our support team.

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